Meet your new digital team member

Want to reduce pressure on your front-desk? And provide a streamlined way for clients to communicate with your clinic, 24/7? Virtual Vet Nurse is a digital employee (or conversational chat-bot) created specifically for the veterinary industry.

Working 24/7, your Virtual Vet Nurse is a hard-working queue-buster who will handle a multitude of routine tasks and enquiries. She (or he) can help your clients make bookings, answer common queries, order repeat meds, and take a simple patient history.

Your Virtual Vet Nurse “lives and works” within your website or Facebook page, with a persona that’s unique to your clinic. You choose the name and gender of your newest employee!

Available for deployment internationally.

Working for you 24/7

Your digital assistant can:

  • make bookings, order repeats, arrange quotes, answer common questions
  • upsell and manage your retail business (with click & collect and online sales)
  • take a pre-consult history, and manage follow-ups (with photo uploads)
  • talk about an increasing range of topics (from fleas through to brachycephalics!)
  • promote your clinic team and services
  • and much more…

The digital benefits

Your digital assistant will:

  • free up your team from routine admin tasks
  • give your clients the 24/7 digital connection they’re looking for (including after-hours)
  • educate, guide and upsell to your clients
  • easily integrate with your existing systems
  • fully integrate and deploy with the Storbie e-comm solution

Your digital assistant won’t:

  • Refer your clients outside of your clinic
  • Give your clients a reason not to visit you…

Digital assistants are

the way of the future

49% of consumers would rather use a
messaging app than a phone call to communicate with a business
80% of customer queries relate to the same 20 or fewer questions
79% of Millennials are more willing to buy from brands that have a digital customer service portal

Meet some of our working

Virtual Vet Nurses…

Meet some of our working Virtual Vet Nurses…


“I saw the facebook post about the new Lola chat bot. What a super idea!!! They can be really helpful for customers and hopefully give your staff more time to do all of the amazing things they do.”

Client Feedback

“Our Virtual Vet Nurse Roger has been a welcomed addition to the team. We're now providing support to our clients irrespective of the day or time, which is what they want and deserve in this day and age. What's more Roger is a super hard worker - being able to respond to hundreds of queries at the same time!”

Practice Manager

“Our Virtual Vet Assistant has rapidly become one of our most valuable members of staff. She is available 24/7 to answer any customer enquiries and has already acquired an amazing depth of knowledge. “[The Virtual Vet Nurse] team are to be congratulated on developing such an innovative client communication tool that is affordable and readily accessible to the veterinary profession.”

Clinic Director

The future of
Virtual Vet Nurse

New technology is coming to fruition faster than any of us can imagine. We’d like to think we are at the forefront. The next generation of Virtual Vet Nurse could feel more like a natural conversation. We’re working on it! If you’re as excited about what is to come as we are, soon you’ll be able to chat with Sophie and her colleague Max about your pets nutritional needs and more. 

Coming Soon… Meet Virtual Vet Nurse Sophie 

Keen to recruit your new team member or just want to know more ?


Introductory pricing. No minimum term. You can have your new, fully trained  Virtual Vet Nurse in 24 hours…

chat support for
your customers