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Virtual Vet Nurse Chatbot Privacy Policy.

At Vet Chat limited  we are committed to protecting your privacy. This privacy policy sets out how we collect, hold and use your personal information.

Please review this policy regularly as it may be updated from time to time.

This policy was last updated April 2022.

We may collect information form you in order to complete any request you may make through the chatbot on this website to the clinic/owner of the website. This information may include your contact details, your pet/stock details, and any enquiry you make. This information is passed onto your clinic team where their normal privacy policies will apply. Vet Chat Limited does not store or hold any personal information but retains copies of conversations for quality control and ChatBot training propose. No personal information is shared with any third party other than the clinic/business owner of this website.

By using our ChatBot services and not providing us with a written objection, you agree to our using Personal Information in accordance with our privacy policy. 

We understand that you may like to know what Personal Information we hold about you or the type of such information we hold. We are happy to assist you with your request and provide you with records of your conversations but before we do, we may require that you prove your identity to us.

We (or our supplier, as the case may be) own all intellectual property rights in the chatbot provided on this Website including all information, services and functions in connection with the chatbot (“Chatbot”), other than any personal information which you may provide during an interaction using the Chatbot.

You must use the Chatbot for lawful personal or internal business purposes only and must not copy, reproduce, reverse engineer, decompile, disassemble, resell, distribute or modify the Chatbot.

2022 Vet Chat limited